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University at Albany, SUNY
Professional Development Program
New York
Website URL:
Posted: 11/27/2018
Computer Applications Trainer (R18-64)

The Professional Development Program (PDP) of the University at Albany’s Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Computer Applications Trainer position within PDP’s Department of Computer Training Services in Albany, NY.

Description of Duties:

Under the direction of the manager or designee, support the deployment and use of New York State (NYS) proprietary and/or off-the-shelf computer applications in state, local government, and social service agencies throughout NYS by delivering instructor-led classroom-based and virtual classroom technology training. Duties include, but are not limited to: Deliver classroom, online/distance learning, and one-on-one training and training support; provide research, assessment, quality assurance, and testing related to the use of various training methodologies (including instructor-led and self-paced distance learning) as well as related tools for delivering such training; assist with the development and review of training and training materials; prepare computer labs and materials (trainer manuals, handouts, rosters) as required for training sessions; keep current in job-related knowledge; and perform other duties as assigned to meet contract requirements. Full-time position. Ability to work variable days and work hours, travel regularly throughout NYS, and lift and carry up to 40 lbs. required.


  1. Bachelor’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting institution.
  2. A minimum of three years’ experience in technology-related training or training support experience.
  3. Solid working knowledge of and experience teaching software, including Microsoft Office applications.
  4. Demonstrated ability to work effectively with diverse groups, handle multiple priorities and work under pressure.
  5. Ability to learn new software applications in a timely fashion.
  6. Demonstrated proficiency with oral and written communication.
  7. Knowledge of and experience using distance learning methods.
  8. Applicants must address in their applications their abilities to work with a culturally diverse population.
  9. Variable work hours and travel throughout NYS (including areas that may not be served by public transportation) are required to gather information, test systems, or deliver training.
  10. Ability to lift and transport computer equipment (laptops, PCs, monitors, etc.) up to 40 pounds.

Preferred Qualifications

  1. Master’s degree from a college or university accredited by USDOE, or an internationally recognized accrediting organization, in a related field.
  2. Experience working with state or local government agencies, especially in the area of social services.
  3. Experience setting up and working with wireless PC networks and mobile labs.
  4. Knowledge of and experience using distance learning methods.

SPECIAL NOTES: Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany. Salary is expected to be in the high $40s. Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. Review of applications will begin immediately and continue until the position is filled. To apply, go to Applicants may also visit our website at for more information.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Research Foundation for The State University of New York, offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.