This position serves as the facility, operations and event management facilitator with various responsibilities for organizing, supporting, and executing events within the Wes Watkins Center Meeting and Conference Services, the personnel programs, and services offered. This position is expected to be the point of contact for building tenants, university/contracted custodial personnel, and university department personnel dealing with the facility related matters. Working with the manager of Student Union Meeting and Conference Services, the position will also be a point of contact for situations pertaining to construction, renovation, and facility upkeep. This position provides supervision, direction and training for the WWC-Event Specialist, Student Building Managers and Set-up Crew.
Responsibilities include but are not limited to facility management, approving room reservations, supervising/approving the production of the daily building schedule, enforcing facility use policies and arranging/coordination necessary equipment and staff to support meeting and events. Assist in the development, service, and retention of the Meeting and Conference Services customer base. Identify prospective and off campus clients and proactively see and market the Student Union and Wes Watkins space for their meetings, conferences, banquets, receptions, weddings, dances, and their functions. In addition, It will proactively look for ways to improve profitability while increasing product offerings and providing world-class customer service. the position also coordinates the work of full time and student staff members that are responsible for the production, scheduling, training, technology and supervision of events.
Ability to handle High Pressure, Stress Related, Possible confrontation w/ guests. Physical Requirements: Proper ergonomics, ability to lift up to 50 lbs, able to stand on feet for long periods of time. Minimum qualifications: Bachelor degree and four years customer service experience or two years supervisory experience. Prefer candidate with Master's degree and six years customer service, exceptional interpersonal skills, excellent written and verbal communication skills, and experience in managing full-time employees.
Apply online at https://okstate.csod.com/ats/careersite/JobDetails.aspx?id=3010 for consideration. For assistance with the on-line application process or to request an accommodation to enable application, contact OSU Human Resources, 106 Whitehurst, Stillwater, OK 74078 or call 405-744-7401. Oklahoma State University is an Affirmative Action/Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, disability, protected veteran status, or other protected category. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings. OSU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)