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University of Idaho
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Posted: 03/15/2017
Enterprise Systems Analyst 1
Salary: $18.01 - $22.81

University of Idaho

Enterprise Systems Analyst 1

Location: Moscow

Division/College: Technology

Employee Category: Classified

Pay Range: $18.01 - $22.81/hourly or higher depending on experience

Full/Part Time: Full Time

Position Summary:

The Server Systems Analyst I is responsible for critical support of our enterprise systems by: maintaining essential server applications on heterogeneous hardware; performing system administration functions; creating and assisting in server support programs; developing and maintaining systems health and status monitoring and reporting, maintaining and enhancing server systems security; and providing related operational support and tasks. This position reports to the Server Systems Operations Manager.

Minimum Qualifications:

• Associate’s Degree in Computer Technology (or a related field) with 2 years related experience or 3 years of related experience. All experience must be in server and related infrastructure support capacity.

• Experience with installing, maintaining, and troubleshooting Microsoft Server or Linux operating systems and server applications.

• Experience with and knowledge of host IP configuration and functionality, including concepts necessary to troubleshoot DNS , network communication, and firewall rules related problems.

• Experience in troubleshooting hardware components such as motherboards, storage, networking devices, processors and memory.

• Experience in interacting with users and with vendor support to identify and resolve server hardware, operating system, and application problems.

• Knowledge of proper practices for working in a secure IT environment.

• Knowledge of Windows Server or Linux support applications and operations, including monitoring, security, patching, backups, and system management.

• Knowledge of server systems technologies, such as NTFS , virtualization, file servers, web servers, SAN /NAS .

• Understanding of basic network protocols such as SNMP , HTTP , LDAP , SSH , and SSL .

• Must have a flexible and professional attitude towards working hours.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or a related field.

• Experience working in a higher education institution.

• Experience working with servers in an Active Directory environment.

• Experience with supporting systems and components of a data center environment such as rack mount hardware, structured cabling, UPS , power and cooling.

• Exposure to and willingness to work with both Linux and Windows Server.

• Knowledge of basic server infrastructure requirements, technology, and management.

• Skills in a scripting language.

• Experience working cooperatively and communicating effectively with management, colleagues, and end-users in a customer service driven environment.

• Experience with Dell server hardware, Commvault Simpana, centralized antivirus, and other centralized server management tools

• Demonstrated success working in a team environment and promoting the goals of the organization.

• A good knowledge of industry trends in computer hardware and software.

• Demonstrated record of delivering quality customer service and communicating effectively both verbally, in writing, and interpersonally.

Physical Requirements & Working Conditions:

• Lifting and/or otherwise moving devices weighing up to 75 pounds.

• Ability to bend, squat, crawl and navigate confined spaces both under desks and behind equipment.

Posting Number: SP001329P

Posting Date: 03/15/2017

Closing Date: 3/29/2017

Open Until Filled: No

Special Instructions:

Please provide a letter of qualification addressing how you meet each minimum requirement and prefered requirement.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit:

EEO Statement

University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.