In April 2017, the Personalized Learning Consortium (PLC) at the Association of Public and Land-grant Universities launched a self-paced, online course, A SMART Approach to Student Success, to provide guidance to executive and project-level leadership on redesigning and improving the delivery of advising and student support services and incorporating the use of technology. The course was designed to facilitate access to and sharing of effective practices across institutions through in-depth video interviews with presidents, provosts, leaders in academic and student affairs, deans, advising managers, faculty and students from five exemplar institutions. To date, 77 institutions have enrolled in the course both as teams and individual learners. To evaluate the efficacy of the course, APLU recently conducted phone interviews with leadership from participating institutions and disseminated a quantitative survey to a sample of course participants.