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University of Missouri-Columbia
Extension & Engagement
Website URL:
Posted: 04/23/2021
Business Support Specialist II
Salary: $15.29 - $20.72

Job ID 36456

Business Support Specialist II - Columbia, MO

Please apply at:

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

University of Missouri Procurement Technical Assistance Centers (MO PTAC) - Columbia, MO

Job Description

LOCATION: Lafferre Hall, Columbia MO

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities and economies by producing relevant, reliable and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit

The University of Missouri Procurement Technical Assistance Centers (MO PTAC) assists Missouri businesses in obtaining and performing federal, state and local government contracts. The PTAC Director provides specialized, professional and technical assistance to individuals and businesses that are seeking to pursue and successfully perform under contracting and subcontracting opportunities with DOD, other federal agencies, and/or state and local governments. More information about MO PTAC can be found at

This is a support position with the Business Development Program under the Procurement Technical Assistance Center Program. This position exists to support both the Program Manager and the ten PTAC counselors around the state. This role generates and coordinates reporting data to the program host, works to develop budgets and narratives for program proposals and quarterly reporting, trains counselors on how to utilize reporting database Neoserra, coordinates logistics for events including a statewide effort with U.S. Congresswoman Vicky Hartzler, works directly with financial staff on the development and management of budgeting worksheets for the program, reviews and helps manage standard operating procedures and program handbook and works on the development of the marketing materials for the program.


  • Works with Program Manager and Accounting staff to develop the annual proposal for the sustainment of the program. Provides and develops statistical data, narrative and history to develop and support the proposal response submitted to Defense Logistics Agency.
  • On a monthly basis, will work with accounting staff and the Program Manager to develop and maintain the running operating budget for the PTAC program. This includes updating and tracking future expenses by counselors around the state, as well as reconciling and reviewing past purchases for reasonableness, allowability and allocability. This role is highly valued as the match requirements/restrictions of this program create the need for constant oversight of the budget.
  • Initiates, tracks and appropriately records programmatic purchases – including supplies, equipment, subscriptions, trainings, conference registration fees, etc.
  • Initiates and facilitates contractual agreements and MOUs to ensure they are processed in a timely manner. Reviews contractual invoices for accuracy prior to reimbursement request.
  • Coordinates and develops the necessary data for required reports to both DLA and the BDP program Director. This typically means at least ten different reports a year. Communication and coordination with counselors to ensure the data is up to date and accurate is necessary to ensure that the program is presented properly and that it provides needed feedback to stakeholders who support the programs efforts.
  • Train the counselors on how to utilize the PTAC database Neoserra. This position will have database administrator access and with this ability comes insight on the functionality of the system. Generates information for reporting purposes but also ensures that others within the program know how to operate the system as well, creating uniformity in reporting across the state.
  • Reviews counseling sessions, client award data and training events in Neoserra to ensure everything is entered correctly. DLA has clear and concise guidelines that the program has to adhere to in order to operate within the scope of our terms and conditions. This position performs random spot checks on every counselor's sessions to ensure the content is allowable under our T&Cs, the correct funding code is selected, the session notes make sense and are reflective of the time spent with the client, as well as ensuring there are no duplicate entries.
  • Responsible for tracking and managing bid match oversight for each center.
  • Works in conjunction with Communications Department to develop and deliver constant updates on program successes and regional efforts. Also works with Communications Dept on the development of marketing materials for the program as a whole and the different events each regional office is holding. Assists with the maintenance, creation, distribution and promotion of the MO PTAC program monthly newsletter as well as the outreach efforts conducted via the various social media platforms, including the MO PTAC Facebook and LinkedIn pages.
  • Serves as the central liaison for all incoming client requests throughout the state of Missouri. Connects clients to appropriate counselor based on location and/or need.
  • This position will be responsible for some aspects of counseling, including, but not limited to program explanation, processing SAM registrations, fielding questions about the various state and federal socio-economic certifications.
  • Coordinates logistics of program events such as the annual U.S. Congresswoman Vicky Hartzler event, the quarterly MOPTAC meetings and the annual Business Development Program event. Coordinates travel arrangements for the Program Manager and nine counselors. Reviews travel expense reports.
  • Reviews and helps manage the program Standard Operating Procedures guide and Program Handbook. Both are requirements of the program host DLA.
  • Facilitates the onboarding and termination process for newly hired and/or terminated employees within the program. Serves as the central liaison for clients across the state of Missouri in order to connect them with the counselor that serves their local area.
  • Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and region affirmative action plans.
  • As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension.


This position reports to the Missouri Procurement Technical Assistance Centers Director.


Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners; maintain positive interpersonal relationships; and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension programs are located on all four campuses and in 114 counties and St. Louis city.

MU is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery, and excellent.


Salary Range: $15.29 - $20.72 per hour

Grade: GGS-007

University Title: Business Support Specialist II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Monday - Friday, 8:00 AM - 5:00 PM.

Minimum Qualifications

An Associate’s degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Candidates will be evaluated on:

Proficient with Microsoft Office software (especially Excel).

Experience in coordinating, scheduling, quarterly reporting, database management, event management, marketing material and review.

Experience with developing, monitoring, and analyzing budgets and financial statements.

Experience with developing, monitoring and maintaining the social media pages for the MO PTAC program.

Analytical skills and demonstrated organizational skills necessary to multi-task in a fast-paced environment.

Professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals while maintaining confidential information/situations.

Highly proficient with PeopleSoft. Two to three years of experience with University of Missouri clerical and fiscal processes and policies.

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.


Job ID 36456

Business Support Specialist II - Columbia, MO

Please apply at:

Job Type: Full-time

Pay: $15.29 - $20.72 per hour