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University of Missouri-Columbia
Blue Springs
Website URL:
Posted: 07/30/2019
Extension Office Support Assistant III - Blue Springs, MO

Please apply at:

Job ID: 31057

Hiring Department

MU Office of Extension and Engagement

Jackson County Extension Office

Job Description

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities and economies by producing relevant, reliable and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit

This position is with the MU Extension, Jackson County, Missouri.


Provides general/routine administrative and office support that includes a broad range of duties.

  • Focuses on completing work effectively, efficiently and in a timely fashion
  • Understands how own work impacts others in the team
  • Impacts the efficiency and accuracy of own work and begins to impact the work of others
  • Completes work with communication skills
  • Provides information to and exchanges information with appropriate and respective parties
  • Uses existing procedures to solve routine problems and perform a range/variety of tasks/activities


  • Assist in maintaining a clean, professional office. Greet visitors, answer incoming calls, route calls, take message and respond to general inquiries. Distribution of postal and electronic mail. Provide publications and reference materials for customers. Refer questions to regional specialists as appropriate.
  • Open and close office in accordance with established procedures. Maintain an up-to-date county web page. Maintain inventory and as directed by supervisor, order supplies and postage. Maintain classroom schedule.
  • Receive incoming samples for lab tests and ensure submitted to university labs. Assist customers with self-directed training for private pesticide applicator licenses. Assist educational activities of affiliated volunteer organizations. Assist with pressure gauge testing services and proctor distance learning tests.
  • Assist in training volunteers. Follow best methods for accomplishing tasks and complete all work in a timely manner that promotes a neat, professional image. Maintain paper and electronic files. Maintains information flow and message services with the office and assist in maintaining calendar for specialist. Assist in the entering and review account activities in QuickBooks. Follow established fiscal policy and procedures. Prepare invoices and bills for County Council and/or County Program Director. Accept payments for courses and service and write receipts. Make deposits. Assist in process of payroll and corresponding taxes with appropriate tax forms. Assist in completion of year-end close outs and reports.
  • Support the County Extension Council with final reports, annual program report. Take Council meeting minutes and other documents as requested. Assist with council member elections and council meetings.
  • Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.

Assist in producing instructional materials, correspondence, etc. Process bulk mailing and provide for delivery to post office. Conduct general clerical, secretarial and office duties as assigned


Administrative supervision is received from the County Engagement Specialist/County Program Director and County Extension Council and within procedures and guidelines.

Minimal supervision of volunteers or temporary clerks/support staff in completing office and administrative duties.


Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.


Salary Range: $11.54 - $14.61 hourly

Grade: GGS-005

University Title: Office Support Assistant III

Internal applicants can determine their current grade and university title by accessing the Job Information page through the Additional Employee Info tile in myHR.


Monday - Friday, with occasional evenings and weekend work.

40 hours weekly

Minimum Qualifications

High school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Effective communication skills, customer service relations experience, attention to detail and time management, computer skills with Word, Excel, Access, Outlook. Knowledge of QuickBooks™. Some lifting required, occasional evenings and weekend work with minimal travel; (valid driver’s license) is required.


  • Applies acquired skills to perform a range of activities for the job
  • Continues to develop skills to perform routine activities

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

Please apply at:

Job ID: 31057

Job Type: Full-time