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University of Missouri-Columbia
St. Joseph
Website URL:
Posted: 09/10/2019
Extension Office Support III - Buchanan County, Missouri
Salary: $11.54 - $12.00 hourly

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities and economies by producing relevant, reliable and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including: educational attainment;environmental concerns; community, economic, business and workforce development;global food systems; and health systems. For more information about MU Extension and Engagement, please visit

This position is with the MU Extension Office, Buchanan County, Missouri.


Provides general/routine administrative and office support that includes a broad range of duties.

Focuses on completing work effectively, efficiently and in a timely fashion

Understands how own work impacts others in the team

Impacts the efficiency and accuracy of own work and begins to impact the work of others

Completes work with communication skills

Provides information to and exchanges information with appropriate and respective parties

Uses existing procedures to solve routine problems and perform a range/variety of tasks/activities


Assist in maintaining a clean, professional office. Greet visitors, answer incoming calls, route calls, take message and respond to general inquiries. Distribution of postal and electronic mail. Provide publications and reference materials for customers. Refer questions to regional specialists as appropriate.

Open and close office in accordance with established procedures. Maintain an up-to-date county web page. Maintain inventory and as directed by supervisor, order supplies and postage. Maintain classroom schedule.

Receive incoming samples for lab tests and ensure submitted to university labs. Assist customers with self-directed training for private pesticide applicator licenses. Assist educational activities of affiliated volunteer organizations. Assist with pressure gauge testing services and proctor distance learning tests.

Assist in training volunteers. Follow best methods for accomplishing tasks and complete all work in a timely manner that promotes a neat, professional image. Maintain paper and electronic files. Maintains information flow and message services with the office and assist in maintaining calendar for all specialists.

Assist in the entering and review account activities in QuickBooks. Follow established fiscal policy and procedures. Prepare invoices and bills for County Council and/or County Program Director. Accept payments for courses and services and write receipts. Make deposits. Assist in process of payroll and corresponding taxes with appropriate tax forms. Assist in completion of year-end close outs and reports.

Support the County Extension Council with final reports, annual program report. Take Council meeting minutes and other documents as requested. Assist with council member elections and council meetings.

Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.

Assist in producing instructional materials, correspondence, etc. Process bulk mailing and provide for delivery to post office. Conduct general clerical, secretarial and office duties as assigned.


High school diploma or equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.


Effective communication skills, customer service relations experience, attention to detail and time management, computer skills with Word, Excel, Access, Outlook and Publisher. Knowledge of QuickBooks™ or other accounting software experience. Some lifting required, occasional evenings and weekend work with minimal travel a valid driver’s license is required.


Applies acquired skills to perform a range of activities for the job

Continues to develop skills to perform routine activities

Communication skills, both written and verbal

Confidence with IT and computer packages

High level organization and time management skills


Administrative supervision is received from the County Engagement Specialist/County Program Director and County Extension Council and within procedures and guidelines.

Minimal supervision of volunteers or temporary clerks/support staff in completing office and administrative duties.


Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114counties and St. Louis city.

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer

Job Type: Full-time