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Oregon State University
Extension & Engagement, Professional and Continuing Education
Corvallis or Portland
Posted: 03/28/2023
PACE Program Manager (Corporate Relations)

Oregon State University Division of Extension and Engagement, Professional and Continuing Education (PACE) invites applications for a PACE Program Manager (Corporate Relations) position. This is a full-time, 12-month, professional faculty position based in Corvallis or Portland, OR with a hybrid option available. Salary is commensurate with education, training, and experience.

Position Summary

OSU PACE is a self-supported unit that engages and inspires individuals, organizations and communities through a variety of professional and continuing education opportunities, as well as related services. PACE works with Oregon State instructors and departments to engage learners through world-class online and onsite professional development. The PACE unit collaborates with external partners (companies, agencies and non-profit organizations) to design and deploy state-of-the-art workforce training for their teams.

The OSU PACE unit is a trusted and respected provider of continuing education, e-learning and online instructional technology. PACE strives to improve our learners’ personal development and quality of life with superior learning opportunities and resources.

The PACE Program Manager (Corporate Relations) will focus primarily, but not exclusively, on training and workforce development programs serving corporate/employer partners. The position is responsible for leading and managing the efforts of PACE Enrollment, Marketing, and Instructional Design for the successful development and implementation of course offerings and project deliverables. A key role of this position will be to work with the PACE Director and the Director of Corporate Education at OSU Ecampus to develop and implement strategic goals to align non-credit and credit offerings for corporate and industry partners. This position is responsible for interfacing with faculty and external partners to ensure that projects meet standards of quality and delivery. The PACE Program Manager (Corporate Relations) will also oversee and manage related revenue and expense budgets.

About the division:

The Division of Extension and Engagement (Division) is core to Oregon State University’s mission. The Division helps create real solutions and positive impact across Oregon and beyond. The Division is aligned under the leadership of the Vice Provost for Extension and Engagement. To learn more about our Division and its core units and initiatives, please visit our website: https://engagement.oregonstate.edu/

Commitment to inclusive excellence:

Oregon State University is committed to creating and maintaining compassionate and inclusive learning and working environments for all learners, visitors and employees. We envision collaborative community environments that enhance civility and embrace diversity. All employees are responsible for achieving this commitment. This commitment includes, but is not limited to, complying with Civil Rights and Language Access regulations. In addition, this individual will design, develop, maintain and/or carry out Division programs to ensure that educational programs and outreach activities serve diverse populations, including those that have been historically marginalized/excluded from participation.

OSU Division of Extension and Engagement’s Diversity, Equity, and Inclusion


OSU Moving Forward Together


Summary of Benefits:  https://hr.oregonstate.edu/benefits/prospective-employee

To calculate our Total Rewards Package use this link:  https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator

Position Duties

The PACE Program Manager (Corporate Relations) embeds the commitment of the university to a collaborative and inclusive community in all interactions and duties performed and contributes to a welcoming and respectful workplace culture. This position directly contributes to these goals by overseeing the relationships with corporate partners and intentionally seeking relationships that will expand our service to underrepresented populations and provide learning that is inclusive and accessible.

50% – Program Development and Management

  • Serves as primary point of contact for external corporate/industry partners and affiliated internal program partners to proactively develop and manage relationships and identify opportunities to provide relevant, OSU mission-aligned workforce development.
  • Develops and manages the courses, seminars, workshops and programs developed by the PACE unit, with an emphasis on corporate/industry partners and potential alignment between non-credit and for-credit offerings.
  • Researches and validates financial/market viability of potential programs.
  • Makes recommendations for new classes and certificate programs based on analysis of workforce needs. Plans course schedules. Helps develop courses and certificate curricula and delivery formats and makes pricing and marketing recommendations.
  • Supports the work of other PACE team members/services.
  • Manages benchmarks and is responsible for establishing and meeting annual financial objectives in collaboration with PACE leadership.
  • Analyzes course and program pricing and direct expenses. Provides both cost and revenue analysis to determine program return on investment (ROI).
  • Leads implementation of new partnerships and offerings defined by contracts, work orders or other written agreements. Plans and presents at faculty and program advisory meetings.
  • Prepares reports on the programs related to course marketability, enrollment, revenue, expense, and performance. Determines and implements phase-out of programs when appropriate.
  • Manages the preparation of public-facing course materials (e.g., syllabi) for prospective students, ensuring that the material is standardized and up-to-date based on guidance from the faculty.
  • Provides lead work for student workers.
  • Contracts instructors and other external services as needed. Works with PACE Business Services to prepare contracts and any amendments. Obtains proper signatures on contracts and approval packets.
  • Works with PACE Business Coordinator to ensure that partners and vendors are paid in a timely and accurate manner.
  • Serves as first point of contact in the PACE unit once contractor is hired.
  • Coordinates faculty and instructional design team introductions for online or hybrid courses to support course planning and course design, 4-6 months in advance of course/training start date.

30% – Service Coordination

  • As part of overall project/program management, develops timelines/project plans and coordinates the supporting work of PACE team members (e.g., marketing, enrollment support) and vendors/contractors.
  • Consults with partners/stakeholders and team members on course production, including curriculum development, delivery platform, production timeline, and deliverables.
  • Provides guidance to marketing, enrollment and instructional design teams to ensure program success and ongoing support.
  • Manages iterative and ongoing program development process, and optimizing efforts to increase awareness of programs among target populations, offer a seamless intake/registration process and provide world-class educational experiences.
  • Offers guidance to internal and external partners to provide optimal experiences for instructors/subject matter experts, administrators and learners alike – including development of supporting documentation, as needed.
  • Works with PACE team and partners on regular updates to online instructional material, and makes recommendations for improvements based on student feedback.
  • Responds to immediate requests for course content and/or technology troubleshooting support to maintain a high-quality learner experience.
  • Coordinates program registration set-ups in Ideal-Logic registration system in cooperation with PACE Enrollment team.
  • Requires travel to visit OSU sites in Corvallis, Bend, and Portland, as well as corporate partner offices around the state. Travel regionally to engage in-person with external partners.

10% – Marketing Consultation

  • Reviews the structure of courses and faculty information in Ideal-Logic database and course microsite—ensuring that course descriptions are complete, accurate, and up-to-date.
  • Proofreads all copy and galleys for accuracy, dates, spelling and grammar.
  • Participates in regular marketing meetings to discuss course portfolio and participates in development of course marketing strategies. Assists PACE marketing in the preparation of brochures and mailings including print and digital campaigns.

10% – Professional Development and Service

  • Attends professional workshops and meetings, sharing knowledge and networking with other professional and continuing education professionals. Also enhances expertise by reading appropriate professional journals and trade publications. Provides service to OSU and the land grant system by working on departmental, division, university, regional and national committees and projects.
  • Serves as PACE liaison to external organizations to increase visibility of OSU/PACE services/offerings.
  • Serves on division and/or college partner hiring committees as needed.
  • Enhances expertise by remaining aware of industry trends in higher education/non-credit marketing and bringing those insights to bear on the work at PACE.
  • Contributes to equity, inclusion, and diversity in performance of duties.

Required Qualifications

  • Bachelor’s degree in Business, Education, or in a field applicable to the duties outlined in the position description.
  • Experience or familiarity with credit or non-credit course development processes.
  • Experience with project management, including timeline, scope development, and working collaboratively with teams.
  • Experience engaging in partnerships with external stakeholders.
  • Excellent written and oral communication and presentation skills including the effective use of technology.
  • Computer skills and experience using office application similar to or such as the Microsoft Suite (Excel, Power Point, Word, Adobe Acrobat, etc.).
  • A commitment to promoting and enhancing diversity, such as experience developing/implementing strategies to reach members of underrepresented groups.
  • Critical thinking skills including analysis, problem solving, decision making and conceptualizing.
  • Ability to lead groups and to plan, organize, evaluate, manage, and delegate details associated with programs and unit initiatives.
  • Ability to work independently with minimal supervision and manage competing time demands.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

Preferred Qualifications

  • Master’s degree in Business, Education, or in a field applicable to the duties outlined in the position description.
  • Experience developing and maintaining corporate relationships/partnerships.
  • Experience in sales or business development serving corporate/agency/external clients.
  • Experience with instructional design and development.
  • Experience working with government or industry agencies to secure external program accreditation.
  • Experience in grant writing.
  • Experience with conflict management.
  • Ability to organize complex events involving collaboration between faculty, departments and industry leaders.
  • Ability to adapt to the changing technological environment.

To review posting and apply, go to:  https://jobs.oregonstate.edu/postings/134541.

Apply to posting # P06639UF.  Closes 4/28/23.  OSU is an AA/EOE/Vets/Disabled.