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University of Missouri-Columbia
Osher Lifelong Learning Institute
Website URL:
Posted: 02/4/2022
Program Support Lifelong Learning Institute - Columbia, MO
Salary: $16.00 per hour - $18.00 per hour

Program Support Lifelong Learning Institute - Columbia, MO

Please apply atJob ID: 40372

Hiring Department

MU Extension and Engagement - Osher Lifelong Learning Institute

MU TITLE: Educational Program Associate II

LOCATION: Hillcrest Community Center, Columbia, MO

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit

MU Extension’s Osher Lifelong Learning Institute (Osher@Mizzou) is a continuing education program that offers non-credit courses designed to complement the lifestyles, interests, and concerns of the 50+ adult. The Institute’s mission is to provide courses that embrace the curious mind of adults in retirement. For more information about Osher@Mizzou, visit

This position serves as educational program support and is responsible for working with the Associate Director in planning and coordinating all aspects of the program including course development, marketing initiatives, semester course catalog preparations, registration customer support, financial reporting, special events, resource development and member/volunteer engagement. The ability to solve problems in a variety of situations is critical to the success of the program, impacting participants/customers, department, and staff.

Responsibilities Include:

Manage the classroom set-up (tables, chairs) and technology, oversight of the office/meeting facilities and liaison with City of Columbia facility staff; provide course instructor support – including technical assistance, as well as primary customer communication with class participants, membership, advisory council, and committee members (phone, email, and in-person).

Additionally, this position assists with program development (course proposals and scheduling), weekly newsletter content and distribution, membership data, evaluation/survey process, membership attendance and reporting. This position requires attention to detail, affinity for technology, must be people-oriented, have strong customer service and skills, handle private information with discretion.

Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and region affirmative action plans.

As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension.


Administrative supervision is received from the Associate Director of the Osher Lifelong Learning Institute. Position may supervise student assistants.


Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility, and respect for all.

Engage stakeholders and learners, maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.


Salary commensurate with education and experience.

Salary: $16.00 - $18.00/ hour

Grade: GGS-006


Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Hours are varied depending on programmatic needs but occur primarily M-F, 8 am-5 pm, with some evenings and weekends.

Minimum Qualifications

An associate degree or an equivalent combination of education and experience and some experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

  • Proficient in Microsoft Windows (Excel, PowerPoint, and Word) and Zoom.
  • Ability to work independently, have self-initiative, and be able to work with a variety of personalities.
  • Strong interpersonal communication skills.
  • Ability to carry or maneuver tables and chairs safely.
  • Occasionally will be required to sit; stand, and kneel, or crouch.
  • Must be able to lift and carry up to 50 pounds.

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.


Program Support Lifelong Learning Institute - Columbia, MO

Please apply atJob ID: 40372