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University of Missouri-Columbia
Extension and Engagement
Jefferson City
Posted: 06/12/2023
County Office Support - Cole County

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

Cole County Extension Office

Job Description

MU TITLE:  Office Support Assistant III

LOCATION:  Cole County – Jefferson City, Missouri

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

This position is to coordinate and provide assistance to county regional faculty and county extension office support staff in the local county office for University of Missouri Extension. Independently responsible for receiving, preparing, reconciling, and reporting accounting transactions, including accounts receivables, accounts payables, and income statement reporting on a regular basis for the county extension council, individual programs, and per contracts & grants. In addition, assist in the preparation of budgets, grants, contacts, and logistical coordination of programming.


  • Provide general/routine administrative and office support that includes a broad range of duties.
  • Focuses on completing work effectively, efficiently and in a timely fashion
  • Understands how own work impacts others in the team
  • Impacts the efficiency and accuracy of own work and begins to impact the work of others
  • Completes work with communication skills
  • Provides information to and exchanges information with appropriate and respective parties
  • Uses existing procedures to solve routine problems and perform a range/variety of tasks/activities


  • Maintain a clean, professional office.  Greet visitors, answer incoming calls, route calls, take messages and respond to general inquiries.  Distribution of postal and electronic mail.  Provide publications and reference materials for customers.  Refer questions to specialists as appropriate.
  • Open and close office in accordance with established procedures.  Maintain an up-to-date county web page.  Maintain inventory of equipment and administer check out procedures and as directed by supervisor, order supplies and postage. Maintain classroom schedule.
  • Receive incoming samples for lab tests and ensure submitted to university labs.  Assist customers with self-directed training for private pesticide applicator licenses.  Assist educational activities of affiliated volunteer organizations.  Assist with pressure gauge testing services and proctor distance learning tests.
  • Assist in training volunteers.   Follow best methods for accomplishing tasks and complete all work in a timely manner that promotes a neat, professional image.  Maintain and organize paper and electronic files. Maintains information flow and message services with the office and assist in maintaining calendar for all specialists.
  • Assist in the entering and review account activities in QuickBooks.  Follow established fiscal policy and procedures.  Prepare invoices and bills for County Council and/or County Program Director. Accept payments for courses and services and write receipts.  Make deposits.  Assist in process of payroll and corresponding taxes with appropriate tax forms.  Assist in completion of year-end close outs and reports.
  • Support the County Extension Council with final reports, annual program report.  Take Council meeting minutes and other documents as requested.  Assist with council member elections and council meetings.
  • Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.
  • Assist in developing and producing instructional materials, marketing flyers, correspondence, newsletters, etc. Set up registration, mailing labels, track payments and other duties for programs and classes. Process bulk mailing and provide for delivery to post office.  Conduct general clerical, secretarial and office duties as assigned.



This position works under general supervision of the Extension Engagement Specialist and County Extension Council and performing their responsibilities related to the University of Missouri Extension policy and procedures and within and guidelines.



Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.



The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.



Salary Range: $14.00 – $17.23 hourly

Grade: GGS-005

University Title: Office Support Assistant III

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Monday through Friday, 8:00 a.m. – 5:00 p.m.

Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.

Minimum Qualifications

High School Diploma or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Effective communication skills, customer service relations experience, attention to detail and time management, computer skills with Word, Excel, Access, Outlook and Publisher.

Knowledge of QuickBooks™ or other accounting software experience.

Some lifting required, occasional evenings and weekend work with minimal travel and a valid driver’s license is required.

Benefit Eligibility

This position is eligible for University benefits.  The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts.  For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links: