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University of Missouri-Columbia
Extension and Engagement
Posted: 2023-11-03 18:05:53
County Office Support - Lincoln County

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

Lincoln County Extension Office

Job Description

MU TITLE:  Office Support Assistant III

LOCATION:  Lincoln County – Troy, Missouri

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

This position is to coordinate and provide assistance to county regional faculty and county extension office support staff in the Lincoln County office for University of Missouri Extension.



  • Provide general/routine administrative and office support that includes a broad range of duties.
  • Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
  • Organizes and completes structured assignments according to priorities
  • Recognizes and solves typical problems that occur in own work area without supervisory approval
  • Evaluates and selects solutions from established options/procedures
  • Impacts own team through the quality of the services or information provdided
  • Communicates through the regular exchange of information


  • Assist in maintaining a clean, professional office.  Greet visitors, answer incoming calls, route calls, take messages and respond to general inquiries.  Distribution of postal and electronic mail.  Provide publications and reference materials for customers.  Refer questions to specialists as appropriate.
  • Open and close office in accordance with established procedures.  Maintain an up-to-date county web page.  Maintain inventory of equipment and administer check out procedures and as directed by supervisor, order supplies and postage. Maintain classroom schedule.
  • Receive incoming samples for lab tests and ensure submitted to university labs.  Assist customers with self-directed training for private pesticide applicator licenses.  Assist educational activities of affiliated volunteer organizations.  Assist with pressure gauge testing services and proctor distance learning tests.
  • Assist in training volunteers.   Follow best methods for accomplishing tasks and complete all work in a timely manner that promotes a neat, professional image.  Maintain and organize paper and electronic files. Maintains information flow and message services with the office and assist in maintaining calendar for all specialists.
  • Assist in the entering and review account activities in QuickBooks.  Follow established fiscal policy and procedures.  Prepare invoices and bills for County Council and/or County Program Director. Accept payments for courses and services and write receipts.  Make deposits.  Assist in process of payroll and corresponding taxes with appropriate tax forms.  Assist in completion of year-end close outs and reports.
  • Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.
  • Assist in developing and producing instructional materials, correspondence, etc. Process bulk mailing and provide for delivery to post office.  Conduct general clerical, secretarial and office duties as assigned.


This position works under general supervision of the Extension Engagement Specialist and County Extension Council and performing their responsibilities related to the University of Missouri Extension policy and procedures and within and guidelines.



Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.



he University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.


Salary Range: $14.00 – $17.23 hourly

Grade: GGS-005

University Title: Office Support Assistant III

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Monday through Friday, 8:00 a.m. – 5:00 p.m.

Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.

Minimum Qualifications

High School Diploma or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Effective communication skills, customer service relations experience, attention to detail and time management, computer skills with Word, Excel, Access, Outlook and Publisher.

Knowledge of QuickBooks™ or other accounting software experience.

Some lifting required, occasional evenings and weekend work with minimal travel and a valid driver’s license is required.

Benefit Eligibility

This position is eligible for University benefits.  The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts.  For additional information on University benefits, please visit the Faculty & Staff Benefits website at  http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo.