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University of Missouri-Columbia
Extension and Engagement
New Madrid
New Madrid
Posted: 10/03/2023
County Office Support (part-time) - New Madrid County

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

New Madrid County Extension Office

Job Description

MU TITLE:  Office Support Assistant III

LOCATION: New Madrid County – New Madrid, MO

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities and economies by producing relevant, reliable and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit http://extension.missouri.edu.

This position is to coordinate and provide assistance to county regional faculty and county extension office support staff in the local county office for University of Missouri Extension. Independently responsible for receiving, preparing, reconciling, and reporting accounting transactions, including accounts receivables, accounts payables, and income statement reporting on a regular basis for the department, individual programs, and per contracts & grants. In addition, assist in the preparation of budgets, grants, contacts, and logistical coordination of programming.


  • Provides general/routine administrative and office support that includes a broad range of duties.
  • Focuses on completing work effectively, efficiently and in a timely fashion
  • Maintains a spirit of cooperation with faculty and staff working as a team to accomplish objectives of Extension.
  • Organizes and completes structured assignments according to priorities
  • Recognizes and solves typical problems that occur in own work area without supervisory approval
  • Evaluates and selects solutions from established options/procedures
  • Impacts own team through the quality of services or information provided
  • Communicates through regular exchange of information and other resources.  Extension Faculty contribute to the scholarship of extension and engagement and to applied research, to evaluate and improve how programs and services result in learning and behavior changes that positively impact individuals and communities.


  • Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.
  • Maintains a clean, professional office and provides excellent customer service. Greet visitors, answer incoming calls, route calls, take messages respond to general inquiries, and maintains appropriate office dress. Provide publications and reference materials for customers and refer questions to regional specialists.
  • Open and close office in accordance with established procedures. Post notices of closing.  Post events and maintain office webpage as requested.  Keep inventory and order office supplies and postage.  Maintain classroom schedule.  Keep inventory of equipment and administer check out procedures.
  • Receive incoming samples for lab tests and ensure submitted to university labs. Assist customers with self-directed training for private pesticide applicator licenses. Assist educational activities of affiliated volunteer organizations. Assist with pressure gauge testing services and proctor distance learning tests.
  • Set job priorities in consultation with supervisor.  Suggest best methods for accomplishing tasks. Ensure all work is completed in a timely manner and promotes a professional image.  Maintain and organize paper and electronic files.  Maintain information flow and message services with the office and assist in maintaining program and office calendar for reference.
  • Maintain and review account activities in QuickBooks as well as accepting payment for courses and services.  Make deposits and reconcile bank accounts. Process payroll and corresponding taxes and file appropriate tax forms. Complete year-end close outs and reports.
  • Prepare financial reports, County Extension Council meeting minutes, agenda, and other documents as necessary. Disseminate monthly invitation to council. Assist with council member elections, monthly and annual meetings. Assist in preparing monthly extension council documents, proposals, reports, etc.
  • Assist in producing instructional materials and correspondence including preparation of mailing labels and mailers. Edits newsletters, etc. Takes program registration, tracks payments and other duties for programs and classes. Processes bulk mailings and provides for delivery to post office.

 Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and region affirmative action plans. 

 As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension. 


This position works under general supervision of the Engagement Specialist and County Extension Council and performing their responsibilities related to the University of Missouri Extension policy and procedures and within and guidelines.


  • Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.
  • Engage stakeholders and learners maintain positive interpersonal relationships and exhibit effective written and oral communication skills.
  • Operate with minimal guidance and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system.¿ It is the state’s land-grant university and one of the most comprehensive universities in the United States.¿ MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students.¿ MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities.¿ MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.


Salary Range: $14.00 – $15.00 hourly

Grade: GGS-005

University Title: Office Support Assistant III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.


Monday through Friday, 8:00 a.m. – 5:00 p.m. (20 hours per week)

Ability to travel and occasionally work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.

Minimum Qualifications

High School Diploma or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

  • Effective communication skills, customer service experience, attention to detail and time management.  
  • Strong experience with Microsoft Office applications (Word, Excel, Access, Outlook), Facebook and QuickBooks.  
  • Excellent proofreading skills with proficiency in APA and MLA styles.  
  • Some lifting required (20 pounds), occasional evenings and weekend work with minimal travel (valid driver’s license) is required.  
  • Professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals while maintaining confidential information/situations.  
  • Analytical skills and demonstrated organizational skills necessary to multi-task in a fast-paced environment. Possesses knowledge of specific processes and procedures needed to perform assignments within own work area. 



  • Three or more years accounting experience including accounts receivable reconciliation, general ledger, and financial statement experience.
  • Accounting database experience, including A/R, A/P, and general ledger reporting.  Ideal candidate will have PeopleSoft and QuickBooks Pro accounting experience. Proficient/Advanced user of Microsoft Office (Excel, Word, Publisher, Front Page, Outlook) preferred.

Benefit Eligibility

This position is not eligible for University benefits.  Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b).  For information about this plan, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links: