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University of Missouri-Columbia
Extension and Engagement
Posted: 06/27/2023
Osher Educational Coordinator

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

Osher Lifelong Learning Institute

Job Description

MU TITLE: Eduational Program Coordinator II

LOCATION:  Hillcrest Community Center – Columbia, Missouri

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

MU Extension’s Osher Lifelong Learning Institute (Osher@Mizzou) is a continuing education program that offers non-credit courses designed to complement the lifestyles, interests, and concerns of the 50+ adult. The Institute’s mission is to provide courses that embrace the curious mind of adults in retirement. For more information about Osher@Mizzou, visit osher.missouri.edu.

This position is essential to the mission of Osher with a focus on program development and educational delivery and quality. Osher classes are in session 24 weeks of the year, over four semesters. The program went online in 2020 and now offers a full array of in-person, online and hybrid courses. This coordinator position focuses on program delivery, course development and design, membership support and instructor/volunteer relations. The ability to solve problems and conflicts in a variety of situations is critical to the success of the program, impacting participants/customers, department, and staff.

Responsibilities Include:

Work with instructors/presenters on course planning and design, with emphasis on member engagement and high-quality programming; help to identify and recruit new instructors; work to retain current instructors. Assist online and hybrid instructors in best practices.

Coordinate the implementation and delivery of semester courses, with an eye toward high-quality programming. Assess and adjust course design, when needed. Provide instructor assistance and quality control both in the classroom and in virtual classes. Set up of classrooms and monitoring of AV equipment, with assistance from volunteers and student workers.

Assist with communication/outreach with the Osher membership, including emails, e-newsletters, website updates and social media outreach. Assist Osher leadership with semester registration process; coordinate member support of registration process; collect and collate enrollment data; distribute and collate program evaluation data.

Greet/assist participants and their guests; oversee office volunteers; answer main phone lines; monitor department email account. First point of contact/representative of the program of which resides at an off-campus location. Assist with extracurricular and social events for members throughout the academic year.

This position requires attention to detail and an affinity for technology; the candidate must be people-oriented, have strong customer service and skills and handle private information with discretion.

Hours are varied depending on programmatic needs but occur primarily M-F, 8 a.m. to 5 p.m., with occasional evenings and weekends.

Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and region affirmative action plans.

As with all positions, involvement with other duties and responsibilities may be expected to support the mission and purpose of MU Extension.


Administrative supervision is received from the Educational Director of the Osher Lifelong Learning Institute. Position may supervise student assistants.


Exhibit a high personal standard of excellence, be an effective team player, and demonstrate inclusivity, civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.


The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state’s land-grant university and one of the most comprehensive universities in the United States. MU’s broad undergraduate programs and its’ graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America’s most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.


Salary Range: $24.00 – $28.00 hourly

Grade: GGS-008

University Title: Educational Program Coordinator II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Monday through Friday, 8:00 a.m. – 5:00 p.m.

Ability to work work some flexible hours, including occasional evenings and weekends, is required to fulfill assigned responsibilities.

Minimum Qualifications

Bachelor’s degree or equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

  • Proficient in Microsoft Windows (Excel, PowerPoint, and Word, Teams), Google workspace and Zoom applications.
  • Ability to work independently, have self-initiative, and be able to work with a variety of personalities.
  • Strong interpersonal communication skills.
  • Ability to carry or maneuver tables and chairs safely.
  • Occasionally will be required to sit; stand, and kneel, or crouch.
  • Must be able to lift and carry up to 50 pounds.

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources.  Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits.  The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts.  For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement.  This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links: