Jobs at Member Institutions & APLU

Summary of Duties

This position serves as the primary contact for the Student Wellness Center for staff, faculty, and students seeking information and services from our Health and Counseling Services programs. The coordinator will advise and schedule students seeking counseling or health appointments, serve as the day-to-day contact for administration of the Health Services program including promotions and ensuring contract compliance with third-party service providers, and will support the work of the full-time mental health counselors.

As the lead for our Electronic Medical Records system, the coordinator will provide physical and mental health record related information to authorized medical providers and mental health clinicians, staff, and/or third-party agents regarding clients/patients. The coordinator will ensure compliance of records with applicable policies, state, and federal requirements and/or regulations.

Additionally, the coordinator will be responsible for maintaining data, reconciling expenditures, and budgets; coordinating health and wellness promotion, general orientation for new hires, work schedules and supporting searches for new hires; organizing and supporting office operations; and managing equipment inventory.

Because this position serves as the initial contact for students seeking counseling and health services and as part of the check-in for appointments, the person in this position is required to be on campus when students and staff are present. On occasions, such as between sessions or during breaks, the supervisor may approve limited remote work.

Required Qualifications

High school graduation or equivalent AND three years of general office experience or two years of office or customer service experience in a healthcare setting; OR equivalent education/experience.

Experience working with reception or records in an office setting, preferably in health care or mental health with emphasis on client/patient service. Demonstrated ability to work effectively with diverse clients/patients, medical or mental health providers, and colleagues.

Preferred Qualifications

• Accurate and effective communication skills; both verbal and written.
• Proficient experience with computers, including advanced features, with Microsoft Outlook, Word, Excel, and Access.
• Experience working with diverse populations such as non-traditional, first-generation, low income, and students with disabilities.
• Experience with providing administrative support for a student focused program in a university setting.
• Experience with electronic record-keeping.

Essential Duties:

30% Health Records and Services Coordination

30% General Office and Scheduling Support

25% Office Administration

10% Health Promotion

5% Other duties as assigned.

Application instructions:

Applicants must attach a resume, cover letter and a contribution to equity statement at the time of application. Please read the entire posting description and follow the instructions below to apply.

Additional Information:

Area/College:

Washington State University Vancouver

Department Name:

Student Affairs and Enrollment

City, State, Zip:

Vancouver, WA 98686

Department Link:

https://studentaffairs.vancouver.wsu.edu/

https://studentaffairs.vancouver.wsu.edu/wellness

Work Location and Schedule:

The position will be primarily on-campus with some remote work opportunities after 6 months; remote work may also be available during breaks when students are not present.

Monthly Salary:

$3,700/month ($44,400/year) Range R041 Step D. The full range of this classification is $3,454 to $4,602/month, Step A-M. The successful candidate will begin at Step D of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

Benefits:

WSU offers full-time employees a competitive benefits package including up to 49 days off per year through paid holidays/sick leave/annual leave, a choice of retirement plans, medical/dental/vision, basic life and long-term disability insurance, and an employee tuition waiver program.

For information including a summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf

FTE:

100%

Posting Close Date:

Applicants must submit their completed application by December 4, 2023, at 11:59 pm.

Background Check

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions

Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

External candidates, please upload all documents in the “Resume/CV” section of your application.

Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.

Applicants must attach the following documents to their online application:

Resume

A cover letter

A contribution to equity statement (see information and link below)

Please include a statement on contributions to equity. Provide examples from your past activities and experience as well as your future plans to advance equity, diversity, inclusion and belonging at WSU Vancouver. Include examples such as any of the following: Programming, events, and initiatives; Committee, council, or board service; Student and/or staff outreach, recruitment, and retention; Community engagement and volunteerism. WSU Vancouver’s strategic plan embeds equity in all 5 goals, including a specific goal for equity, diversity, inclusion and belonging (Goal 4). Please see our Strategic Plan, Goal 4 for more information on what WSU Vancouver is doing in this space, https://www.vancouver.wsu.edu/strategic-plan.

About WSU Vancouver

WSU Vancouver is located on the homelands of the Cowlitz Indian Tribe and Peoples of the Lower Columbia Valley. One of six campuses in the Washington State University system, WSU Vancouver provides baccalaureate- and graduate-level education to benefit the people, communities and economy of Southwest Washington.

As the only Tier-1, land-grant and public four-year educational institution in Southwest Washington, WSU Vancouver is committed to accessibility, openness and service to people. WSU appreciates extraordinary community support and is dedicated to developing areas of academic and research excellence that fulfill regional needs.

WSU Vancouver leads with an equity lens and is recognized nationally as a top college for equity, diversity, inclusion and belonging.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.