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Company:
Washington State University
Division:
Vancouver Student Affairs and Enrollment
City:
Vancouver
State:
WA
County:
Clark
Country:
USA
Email Address:
Posted: 09/20/2023
Student Success Coach
Available Title(s):
1481-YN_ADMINPRO – Student Services Coordinator/Advisor 1
Business Title:
Student Success Coach, Engaged Learning and Career Action Center, Vancouver Campus
Employee Type:
Admin. Professional (+) (Fixed Term)
Time Type:
Full time
Position Term:
12 Month
Position Details:
Student Success Coach, Engaged Learning and Career Action Center, Vancouver Campus
If you are passionate about building relationships before problems occur, have a solid grasp of the Spanish language and want to coach, teach and advise students to academic success, WSU Vancouver has a Student Success Coach position to consider!
Summary of Duties
Serve as an academic success coach for a caseload of 150+ students. This position will deliver an intrusive advising/coaching model within the University course series and individually. This advising model will utilize the classroom as the vehicle to cultivate a learning community that provides students with the knowledge, resources, and strategies to succeed at WSU Vancouver. Each academic success coach will teach up to a total of (6hr credits) University Success Courses offered to students per academic year.
These courses will require the academic success coach to integrate intrusive advising and coaching into delivery of the curriculum. This model will provide students with the knowledge, recourses, and strategies in the areas of academic planning, financial literacy, graduate school, career, and leadership opportunities in groups and individual settings.
This advising model requires staying current on all relevant policies, procedures, and knowledge related to these topics. This position functions as the liaison with academic affairs by maintaining and coordinating Learning Support Resources offered by the Engaged Learning and Career Action Center for Students. This position reports to the Assistant Director of Engaged Learning. This position will also assist in the development, coordination, and facilitation of orientation/summer bridge programs. This position will perform other duties and completes special projects geared towards improving student persistence, completion, and/or satisfaction rates.
Required Qualifications
Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
Accreditations: WSU ACADA Level 1 certification within 6 months of hire.
Demonstrated excellent verbal/written communication and interpersonal skills.
Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.
Demonstrated ability to work effectively and positively in a diverse team environment.
Demonstrated computer software skills, including the ability to use office software such as databases, spreadsheets, word processing.
Demonstrated ability to prioritize job tasks effectively.
Experience conducting presentations.
Demonstrated public speaking skills/experience.
Preferred Qualifications
Master’s degree in a related field.
Bilingual in English and Spanish: at a minimum, the ability to understand and to make one’s self understood to all Spanish speaking individuals.
3+ years advising, coaching and/or teaching experience.
Demonstrated experience supporting diverse and underrepresented student populations.
Familiarity with student information systems.
Essential Duties:
50% Academic Coaching/Instruction
20% Intrusive Advising/Coaching
15% Orientation/Bridge
10% Learning Support Resources Liaison
5% Other duties as assigned.
Application instructions:
Applicants must attach a resume, cover letter and a contributions to equity statement at the time of application. Please read the entire posting description and follow the instructions below to apply.
Additional Information:
Area/College:
Washington State University Vancouver
Department Name:
Student Affairs and Enrollment, Engaged Learning and Career Action Center for Students
City, State, Zip:
Vancouver, WA 98686
Department Link:
https://studentaffairs.vancouver.wsu.edu/
https://studentaffairs.vancouver.wsu.edu/elca
Work Location and Schedule:
For the 2023-2024 academic year, a hybrid work schedule and flexible scheduling may be an option after the initial training period. Telework schedules are determined by the department on an academic year basis.
Monthly Salary:
$4,050/month – $4,700/month ($48,600/year – $56,400/year) Zone 3 Grade 3. In accordance with RCW 49.58.110, the above salary reflects the full approved salary range for this position. Individual placement within the range is based on the candidate’s current skills and abilities related to the position. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.
Benefits:
WSU offers full-time employees a competitive benefits package including up to 49 days off per year through paid holidays/sick leave/annual leave, a choice of retirement plans, medical/dental/vision, basic life and long-term disability insurance, and an employee tuition waiver program.
For a summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Faculty-and-AP.pdf
Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.
FTE:
100%
Posting Close Date:
Applicants must submit their completed application by October 3, 2023, at 11:59 pm.
Background Check
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions
Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
External candidates, please upload all documents in the “Resume/CV” section of your application.
Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.
Applicants must attach the following documents to their online application:
Resume
A cover letter
A contributions to equity statement (see information and link below)
Please include a statement on contributions to equity. Provide examples from your past activities and experience as well as your future plans to advance equity, diversity, inclusion and belonging at WSU Vancouver. Include examples such as any of the following: Programming, events, and initiatives; Committee, council, or board service; Student and/or staff outreach, recruitment, and retention; Community engagement and volunteerism. WSU Vancouver’s strategic plan embeds equity in all 5 goals, including a specific goal for equity, diversity, inclusion and belonging (Goal 4). Please see our Strategic Plan, Goal 4 for more information on what WSU Vancouver is doing in this space, https://www.vancouver.wsu.edu/strategic-plan.
About WSU Vancouver
WSU Vancouver is located on the homelands of the Cowlitz Indian Tribe and Peoples of the Lower Columbia Valley. One of six campuses in the Washington State University system, WSU Vancouver provides baccalaureate- and graduate-level education to benefit the people, communities and economy of Southwest Washington.
As the only Tier-1, land-grant and public four-year educational institution in Southwest Washington, WSU Vancouver is committed to accessibility, openness and service to people. WSU appreciates extraordinary community support and is dedicated to developing areas of academic and research excellence that fulfill regional needs.
WSU Vancouver leads with an equity lens and is recognized nationally as a top college for equity, diversity, inclusion and belonging.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.
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