One of the lessons that I learned as Chancellor of the State University System of Florida (2005-2009) was how to listen better than I had ever listened before. In essence, not to be “tone-deaf.” Throughout this country, there is continuing concern for the shape of things to come in higher education. Our new Provost, Ken Furton, suggests that the changes in higher education will be dramatic, perhaps the most profound that we have ever experienced. Our public urban universities have an unprecedented opportunity to deepen our role and primacy in developing solutions to America’s higher education dilemmas.
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